Discovery and listening
Whether they ask before they pitch, and whether the next question builds on the answer.
Screening engine
Sales & Customer Success
3 roles · structured AI interviews · every hour
Active
- Priya S.Account ExecutiveInterviewing
- Daniel O.Sales Development RepresentativeResults ready
- Mei L.Customer Success ManagerShortlist
Evidence30 min
Every score links to the moment in the recording that earned it.
Roles we screen
The Sales & Customer Success roles SealHire interviews most.
Each role has its own interview brief — the skills probed, the level, the length. Open one to see exactly what the interviewer asks.
Sales
Account Executive
Own the full sales cycle from discovery to close.
SalesSales Development Representative
Generate and qualify pipeline for the sales team.
Customer SuccessCustomer Success Manager
Ensure customer satisfaction and retention through relationship management and support.
Also in Sales & Customer Success: Sales Manager · Business Development Representative · Inside Sales Representative · Outside Sales Representative · Sales Engineer · Channel Sales Manager · Territory Sales Manager · Retail Sales Associate · Sales Operations Specialist · Sales Trainer · Account Manager · Regional Sales Director and 34 more. Any of them can be set up from a job description in minutes.
What the interview surfaces
What you learn about a Sales & Customer Success candidate before the first call.
Deals and renewals they actually ran
Specifics — the buyer, the blocker, the number — probed until the story is theirs.
Resilience and honesty
How they talk about the deal they lost and the customer they could not save.
How it works
Three steps, no scheduling.
1. Set the bar
Paste the job description or pick the role. Set the competencies and the level; the interviewer builds its questions from that brief.
2. Send the link
Every candidate gets a link — no app, no account. They take the interview when it suits them, at any hour; follow-ups adapt to what they say.
3. Review evidence
Each interview lands sealed: recording, timestamped transcript, and a report where every score links to the moment that earned it.
Sales & Customer Success FAQ
Questions we hear from Sales & Customer Success teams.
Can the interview include a mock pitch or role-play?
The interviewer can ask the candidate to walk through how they would open a discovery call or answer a specific objection for your product, based on the role brief. It is conversational rather than a scripted role-play, and every exchange is in the recording and the transcript.
Is this a one-way video interview?
No. SealHire’s interviewer runs a live, two-way conversation: it listens, asks follow-ups built from the candidate’s answer, and probes claims. The recording, transcript and report are what your team reviews.
Who makes the hiring decision?
You do. The report organises evidence — skills met, integrity signals, quotes with timestamps — and gives a recommendation with its reasoning. It never sends a rejection or an offer.
What do candidates see?
A link, a short setup check, and the interview. Candidates can practise the same format free on SealHire before a real one, so the first real interview is not their first AI interview.
Start with one real role
Run the first Sales & Customer Success screen this week.
Free pilot, no credit card. Set up a role, send the links, review the evidence.